Digital Identity 101: A Playbook for State and Local CIOs

Every day, state and local government agencies face challenges with digital identity. As millions of constituents utilize online portals to access government services, state and local government CIOs must deal with delivering identity proofing and verification to all constituents, regardless of background or socioeconomic status. Meanwhile, government benefits programs are under constant attack from bad actors who steal identities and commit fraud.

Without a national ID system, state and local CIOs are responsible for developing critical digital identity infrastructure. In this playbook from Socure and Government Technology, we share insights and best practices for government officials to modernize digital identity services, including:

• Bridging the gap between online and offline identity.
• A guide to leveraging biometrics, AI and ML technologies, and other advanced fraud prevention methods to create a best-in-class solution.
• The pathway for building inclusive and privacy-focused digital identity services that are accessible and secure.

Download Digital Identity 101: A Playbook for State and Local CIOs to learn how your agency can deliver a secure, scalable and accessible digital identity experience for America.