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Underdog partners with Socure for global bank-level security for KYC controls

The fourth most downloaded sports gaming app in the U.S. sets a new standard in the industry during high volume NFL season

300%

Reduction in manual reviews from 20% to just 5%

10%

Higher conversion rates during high traffic periods

97%

Auto-decisioning with ID document verification

Challenges
  • Fraudulent activities ranging from bonus hunters to identity theft a form of first-party fraud.
  • Account takeover attempts through phishing, keylogging, and credential stuffing
  • Attempted friendly fraud
  • Manual review processes leading to longer waiting times for players and resources to handle the volume
Key results
  • Established “global bank-level” security for KYC that exceeds industry standards
  • Reduced false positives in fraud detection
  • Balanced automation with expert human intervention
  • Improved efficiency in handling high-traffic periods like the NFL season
  • Strengthened overall platform integrity and player safety
Solutions highlights
  • Partnered with Socure to implement advanced KYC processes and risk models
  • Developed proprietary fraud models complemented by third-party services
“We are constantly ensuring that we’re leveraging the latest technology, risk models and recommendations from Socure, while improving our internal models through data and ensuring that we’re hiring and retaining top talent in the fraud field and across the organization.”
Karl Gambin, VP of Fraud and Payments

Let us prove it.

Join the 2,800+ top enterprises that trust Socure. Speak with one of our identity verification and fraud experts today.