Florida Drivers Enjoy Faster, Better Identity Verification
Modern identity technology strengthens fraud protection for the state’s online motor vehicle portal and saves residents a projected 157,000 hours of friction annually.
22.5M+
Floridians rely on FLHSMV as their primary identity authority.
157,000
estimated annual hours Floridians will save by using FLHSMV’s new verification process, powered by Socure.
90%+
of transaction requests automatically approved by FLHSMV’s new online portal.
Challenges
- The knowledge-based authentication (KBA) used by Florida Department of Highway Safety and Motor Vehicles (FLHSMV) had become increasingly vulnerable as social media and data breaches.
- FLHSMV needed to strengthen the identity verification and improve user experience of their online portal.
Solutions highlights
- FLHSMV replaced KBA with the Socure platform, which uses artificial intelligence and machine learning (AI/ML) to verify users and authenticate transactions.
Key results
- By replacing KBA with the Socure platform, FLHSMV’s portal automatically approves more than 90% of transaction requests instantly.
- The state estimates this will collectively save Floridians 157,000 hours annually.
Let us prove it.
Join the 2,800+ top enterprises that trust Socure. Speak with one of our identity verification and fraud experts today.