At Socure, we take your privacy seriously. We help businesses verify identities and prevent fraud. The following is a simple summary of our Global Privacy Statement, which should help give you a high-level summary of Socure’s data practices.

How Socure Works

  • What We Do: We verify identities and prevent fraud for businesses. They provide us with your information for this purpose.
  • How We Do It: We use advanced technology like artificial intelligence and machine learning.
  • Your Interaction: You usually interact with us indirectly through our business customers.

Information We Collect

  • From Businesses: Your name, address, email, phone number, social security number, and other identifiers.
  • From You: Photos, selfies, biometric data like facial features.
  • From Devices: Information like IP address, device type, and location data.
  • From Data Vendors: Additional identifiers.

Cookie Policy

  • What Are Cookies?: Small files on your device to enhance your browsing experience.
  • Types of Cookies: Necessary, Preferences, Statistics/Analytics, and Marketing.
  • Your Control: You can manage or delete cookies as you wish.

Where We Store Your Information

  • Location: Your data is stored in the United States, even if you are located elsewhere.
  • Third-Party Services: Sometimes data processing locations are beyond our control.

How We Use Your Information

  • Primary Use: Verify identities and prevent fraud.
  • Other Uses: Ensure service security, improve our products and services, and comply with legal requirements. 
  • Marketing: We only market to business prospects and customers.

How We Disclose Your Information

  • With Businesses: To verify your identity and prevent fraud.
  • With Service Providers: To help us provide our services and store data.
  • With Affiliates: For research, bias testing, and internal use.

How Long We Keep Your Information

  • Identity Verification: Up to 7 years, unless the law requires deletion earlier.
  • Biometric Data: Up to 3 years, unless the law requires deletion earlier.
  • Marketing Information: As long as you are a customer and for up to 5 years after.

How We Protect Your Information

  • Security Measures: Encryption, strict access controls, and regular audits.
  • Certifications: We maintain ISO 27001 and SOC 2 Type 2 certifications.

Your Data Rights

  • Right to Know: What personal information we have about you.
  • Right to Access: A copy of your personal information.
  • Right to Correct: Any inaccuracies in your personal information.
  • Right to Delete: Your personal information, in certain circumstances.
  • Right to Opt-Out: Of certain types of processing.
  • Right to Withdraw Consent: At any time.

How to Exercise Your Data Rights

  • For Identity Transactions: Contact the business that sent you to us.
  • For Socure Data: Use our Data Rights Form available on our website. You may be subject to our document verification product at its Terms of Use.

Lawful Bases for Processing Personal Data in Canada, UK, EEA

  • Canada: Your information is processed with your consent.
  • UK/EEA: Processed for legitimate interests and compliance with legal obligations.

Data Privacy Frameworks (Applies only to UK, EEA, Switzerland)

  • Compliance: We adhere to the EU-U.S. Data Privacy Framework, UK extension, and Swiss-U.S. Data Privacy Framework.
  • Rights: EU, UK, and Swiss individuals can access, correct, or delete their data.

Contact Us

This summary helps you understand our privacy practices in a clear and concise way. If you have any questions, feel free to reach out to us!